Frequently Asked Questions
What types of vehicle parts do you offer?
Allparts Casting Ltd provides a wide range of auto parts such as Air Filter, Brake Disc, Brake Drum, Brake Lining, Brake Pad, Brake Shoe, Fan Belt, Fuel Filter, Grease, Oil Filter, Rubber Bushes, Wiper Blade, etc.
How long does shipping take?
Shipping times vary depending on your location and the shipping method chosen. Typically, orders are shipped within 1-2 business days, and delivery can take an additional 1-3 business days.
Do you offer warranty on your products?
Yes, most of our products come with a manufacturer warranty.
How can I get assistance if I have technical questions?
Our expert team is available to answer any technical questions you may have. You can reach us at +254-799-870254 or email us at [email protected].
Can I pick the Item(s) ordered?
Of course, we would love to have you visit our establishment. We want to build a lasting relationship with our customers. Call +254-799-870254 or email us at [email protected] for a shipping quote.
You don’t have my part. Now what?
If we don’t have it, we’ll find it. If we don’t have your foreign or domestic part in our inventory, we’ll locate it for you.
What are the most commonly replaced automotive parts?
The most commonly replaced parts include air filters, oil filters, brake pads, spark plugs, and batteries. These items typically wear out faster and are essential for performance and safety.
Can I install automotive parts myself?
Many parts, like wiper blades, air filters, and even brake pads, can be installed with basic tools and knowledge. However, for more complex components, it’s best to consult a mechanic.
How do I know if I’m buying the right part?
Make sure to have your vehicle’s year, make, model, and engine type when shopping. Staff at a reputable auto parts store like EBR Core Inc. can also verify compatibility for you.
Is there a difference between OEM and aftermarket parts?
Yes. OEM parts are made by your car’s manufacturer; they’re usually pricier but guaranteed to fit. Aftermarket parts vary in quality, so it’s essential to choose reputable brands.
Why is my check engine light on?
The check engine light can indicate a range of problems, from a loose gas cap to a serious engine issue. It’s best to get the car diagnosed using a scan tool to determine the exact cause.
What are considered critical auto parts?
Critical auto parts are those essential to the safe and functional operation of your vehicle. These include the engine, transmission, brakes, steering components, suspension system and tires. Safety-related parts such as airbags, seat belts and lighting systems are also considered critical. If any of these fail, they can directly affect drivability or increase the risk of accidents.
How can I identify the exact part number I need?
Check your vehicle manual, look on the existing part, or provide your VIN to suppliers for an exact match.
How long do car parts typically last?
Varies by part and usage. Quality brake pads last 20,000–50,000 kilometers; batteries 3–5 years; filters depend on mileage and driving conditions.
